Privacy Policy

 

Kundi Networks SAS (“Kundi Networks,” “we,” “us”) offers users the TripMode application (the “App”), as well as the website http://www.tripmode.ch and affiliated pages (the “Website”; the Website and the Apps are together referred to as the “Services”). We want you to clearly understand how, pursuant to this Privacy Policy, we use your information when you use our Services, and the rights and options available to you with respect to your information.

Information Collection

When replaying to inquiries, we may keep a record of communications and contact information to answer inquiries.
When using our website, we use Google Analytics (https://www.google.com/analytics) in order to better understand our website traffic.
When paying for the application, you enter in an agreement with our Merchant of Records Paddle or Setapp who will collect information such as your e-mail address, and payment information. You can refer to their privacy policy on https://www.paddle.com and https://www.setapp.com
When running the application, we do not collect any information about you or your Mac or your data usage.
When running the application, our partners Paddle and Setapp, collect activation status of the application (such as its version and activation status) and of your system (such as the model and OS version).

Use of Information

We use the information we receive from Paddle and Google Analytics to improve the Services for our users.
Paddle and Setapp use the information about the status of the application to enforce licensing rules.

Sharing Information

We don’t sell or share or license any information to any third parties.
We may occasionally share a very limited subset of anonymous and aggregated information with certain trusted third parties to help us provide, improve, protect, and promote our Services.

Data Retention

We may retain the information gathered, for example when contacting us via Customer Support, for as long as needed to provide Services (e.g. help fix your issue). We don’t retain any personally identifiable information from our customers and users, with the only exception of the personal information you disclose via e-mail or customer support contacts. You can ask us at any time to delete any trace of our e-mail or customer support interactions by contacting us at support@tripmode.ch. You may request your registration information to be deleted directly by our partner Paddle or Setapp, who act as the Merchant of Records for TripMode. When doing this, you will lose the ability to use our paid services, as there will be no way to know that you are a customer.

Payment

When purchasing TripMode, you enter into an agreement with Paddle (https://www.paddle.com), who acts as our Merchant of Records. Therefore, we do not store or have access to your payment information. You can contact Paddle for any questions at help@paddle.com.

Changes to this Privacy Policy

In case of major changes to the privacy policy, or in the event of a merger or acquisition, we will inform of such events on our website and your options.
We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.

Last revision: 24 June 2018